|Terms and Conditions
By Placing An Order With IQ Print Media,
You Agree To The Following Terms:
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
- Payment Terms
All orders must be prepaid due to the speed of our turnaround.
IQ Print Media reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. IQ Print Mediais not liable for any damages resulting from any violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to us for printing and/or publication.
Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. No refunds will be given for orders cancelled after 5pm of the same business day the order was placed.
- Accuracy of Specifications
All quotes are based on the accuracy of the specifications provided. IQ Print Media can adjust the quote related to any job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with IQ Print Media are to the client's knowledge correct, and there are no conditions or agreements relating to the orders which are not written or accompanying said order.
Our liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. IQ Print Media warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Flat Rate Printing makes no other warranty and no actions or words of IQ Print Media or its officers, employees or agents shall constitute a warranty.
The customer represents that it has the legal right to produce all printed materials ordered from IQ Print Media. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against IQ Print Media based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by IQ Print Media ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold IQ Print Media harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending IQ Print Media against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing IQ Print Media for any legal fees and expenses it reasonably incurs in responding.
- Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. IQ Print Media is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until IQ Print Media can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Flat Rate Printing does not archive your work for longer than it takes to produce the final product. Please save your work!
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.
- Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.
- Overruns/Under runs
IQ Print Media will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of an under run, IQ Print Media will bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 5%.
Charges for delivery of materials and supplies from the client or the client's supplier to IQ Print Media are not included in quotations unless specified. IQ Print Media is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first.
Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, Flat Rate Printing and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that IQ Print Media’s performance has fully satisfied all terms, conditions and specifications.
- Disputes & Venue
For legal purposes, the venue for any dispute shall be Hillsborough County, Florida, USA.
- Right to Subcontract
IQ Print Media shall have the right to assign any portion of the work required to another contractor.
- Workmanship Guarantee
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
- Privacy Statement
Any information IQ Print Media collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes.
IQ Print Media might use your product for samples or advertising purposes.
- Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed sample. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.
IQ Print Media may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise. This policy was last changed in June of 2007.